Data Recovery FAQs

How long will it take to get my data recovered?

Once an emergency data recovery case is opened, data is recovered beten 12-36 hours from when We has the storage device(s) in our lab. Our emergency engineers work non-stop to recover your data and keep you informed every step of the way with the data recovery.

What is the process of getting the hard drive(s)?

Depending on your location, we can have Fed-Ex pick-up your hard drive(s) or have an emergency engineer come to your location to pick-up the hard drive(s).

Which hard drive manufacturers do you work with?

All hard drive brands, including:

• Dell
• HP
• IBM
• Maxtor
• Seagate
• Toshiba
• stern Digital

Which servers and databases can you recover data from?

All server types and databases, including:

• Access
• AIX
• DB2
• Microsoft Exchange
• MSSQL Server
• NAS
• Oracle

Which operating systems can you recover data from?

All operating systems, including:

• Linux
• Macintosh
• Novell
• UNIX
• Windows

What type of data loss can you restore?

All types of data loss, including:

• Accidental File Deletion and/or Reformatting
• Fire
• Mechanical Failure
• Software Corruption
• Viruses
• Water Damage